Privacy Policy

Effective Date: October 2, 2025

The Law Office of Andrea N. Bussell, PLLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our legal services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or intake forms on our website
  • Schedule a consultation or appointment
  • Engage our services as a client
  • Sign up for newsletters or updates
  • Communicate with us via email, phone, or in person

This information may include: name, address, email address, phone number, date of birth, social security number, financial information, case details, and other information relevant to your legal matter.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website or search terms used
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Legal Services: To provide legal representation, advice, and services you have requested
  • Communication: To respond to your inquiries, schedule appointments, and provide case updates
  • Client Management: To maintain client files, process payments, and manage our attorney-client relationships
  • Website Improvement: To analyze website usage and improve user experience
  • Marketing: To send newsletters, legal updates, or promotional materials (with your consent)
  • Legal Compliance: To comply with applicable laws, regulations, and ethical obligations

3. Attorney-Client Confidentiality

Important: Once an attorney-client relationship is established, all communications and information you share with us are protected by attorney-client privilege and professional confidentiality rules under Kentucky law.

However, information submitted through our website before an attorney-client relationship is established may not be protected by attorney-client privilege. Please do not send confidential or sensitive information through unsecured website forms or email until we have confirmed representation.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Your Consent: When you authorize us to share information
  • Legal Representation: With co-counsel, expert witnesses, court reporters, or other professionals necessary for your case
  • Service Providers: With trusted third-party vendors who assist us (e.g., Clio practice management, LawPay payment processing, Google Analytics)
  • Legal Obligations: When required by law, court order, subpoena, or government request
  • Business Transfers: In connection with a merger, sale, or transfer of our law practice

All third-party service providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to our firm.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Track marketing campaign effectiveness

You can control cookies through your browser settings. Note that disabling cookies may limit certain website features.

Google Analytics: We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect anonymous usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Secure file storage and encrypted communications
  • Password-protected systems and limited employee access
  • Regular security assessments and updates
  • Secure third-party platforms (Clio, LawPay) with industry-standard encryption

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, including court websites, legal resources, and government agencies. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and ethical retention requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Portability: Request transfer of your data to another service provider

Note: As a law firm, we have legal and ethical obligations to retain certain client information for specified periods, even after representation ends. These retention requirements may limit our ability to delete certain information.

To exercise these rights, contact us at 606-401-2049 or via our contact form.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Email Communications

Security Warning: Email communications are not secure and may be intercepted by third parties. Do not send confidential or sensitive information via unencrypted email until we have established a secure method of communication for your case.

If you wish to opt out of marketing emails, click the "unsubscribe" link in any promotional message or contact us directly.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it's used
  • Right to delete personal information (subject to legal exceptions)
  • Right to opt-out of the sale of personal information (we do not sell your information)
  • Right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a new "Effective Date." We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

The Law Office of Andrea N. Bussell, PLLC

Carlisle Office (Main)

106 East Main Street
Carlisle, Kentucky 40311

Paris Office

322 Main Street
Paris, Kentucky 40361

Phone: 606-401-2049

Questions about your privacy?

Contact Us

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